/-/media/feature/about-us/regulatory-affiliations.ashx

Provision of Services Regulation 2009

The following information is given in accordance with the Provision of Services Regulations 2009.

General

Duff & Phelps Ltd ("Duff & Phelps"):

  • limited liability company, registered in England & Wales with the number 05568550;
  • registered office at 7 Albemarle Street, London W1S 4HQ;
  • VAT number is GB 867 8731 64;
  • UK restructuring office addresses are:
    • Birmingham – 35 Newhall Street, Birmingham B3 3PU (T: 0121 214 1120)
    • London – The Shard, 32 London Bridge Street, London SE1 9SG (T: 020 7089 4700)
    • Manchester – The Chancery, 58 Spring Gardens, Manchester M2 1EW (T: 0161 827 9000).

General terms and conditions 
A letter of engagement accompanied by Duff & Phelps’ standard terms and conditions will be provided to each client at the commencement of any engagement to which they apply.

Applicable Law
Unless otherwise agreed, English law with the English Courts having exclusive jurisdiction in relation to any claim, dispute or difference, concerning the service and any matter arising from it.

Insurance
In accordance with the disclosure requirements of the Provision of Services Regulations 2009:

Duff & Phelps UK Restructuring professional indemnity insurers are Lex London, a division of AIG Europe Ltd and Lloyd’s of London, c/o Duff & Phelps Ltd, The Shard, 32 London Bridge Street, London SE1 9SG. The territorial and jurisdictional cover is worldwide, subject always to the full terms and conditions of the policy.

Regulation
Duff & Phelps’ insolvency appointment takers are regulated by The Insolvency Practitioners Association (www.insolvency-practitioners.org.uk) and the ICAEW (www.icaew.com) and are licensed to act in the UK.

Complaints
Duff & Phelps UK Restructuring has formal procedures for dealing with complaints and these should be sent to the Vice President in charge of Technical and Compliance at london@duffandphelps.com, telephone 020 7089 4700, or write to the Vice President in charge of Technical and Compliance at The Shard, 32 London Bridge Street, London SE1 9SG . We will endeavor to deal with any complaint within ten working days of their being received, by way of rectification, apology or explanation.

In the event of your not being satisfied by our response to a complaint in relation to a formal insolvency appointment under English or Scottish insolvency law, you may bring the matter to the attention of the Insolvency Complaints Gateway using www.gov.uk/complain-about-insolvency-practitioner.